This section addresses some of the most commonly asked questions by Chatlon users. If you have a question, you might find the answer here!
1. Can I change my email address?
Currently, users cannot change their email address once registered. If you need to change it, please contact support for assistance.
2. How do I contact support?
You can contact support by submitting a ticket through the Help Center. Provide as much detail as possible for the best assistance.
3. What should I do if I forget my password?
If you forget your password, click on Forgot Password? on the login page and follow the instructions to reset it via email.
4. Are there any limits on how many messages I can send?
There are no limits on the number of messages you can send, as long as you have enough coins (each message costs 50 coins).
5. How can I upgrade to premium?
To upgrade to premium, log in to your account, go to the Premium section in your settings, choose your plan, and follow the prompts to complete your purchase.
6. How do I report inappropriate behavior?
You can report a user by clicking the Report/Block button on their profile and selecting the reason for your report.
7. Can I see who has viewed my profile?
Yes, premium users can see who has viewed their profile.
8. What happens if I cancel my premium subscription?
If you cancel your premium subscription, you will continue to enjoy premium features until the end of your current billing cycle.